General Terms

General Terms
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Guaranteed accommodation
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La Maison Hostel has four double and two quadruple rooms, all with private bathrooms, AC, controlled card access, cable TV, free wireless internet connection and central heating. All the interior spaces and rooms are non-smoking. No pets are allowed. Free public parking is available in the area, and in the courtyard of the hostel.

To make a reservation we need name, time and date of accommodation and vacation, type of room and telephone number for contact. Reservation can be made in the hostel, sending e-mail to: reception@lamaisonruse.com or you can use the reservation form in our website.

Non-prepaid reservations are valid 2 hours after the specified hour of accommodation of the guest

The check-in at the hostel starts from 02:00pm. ONLY UPON REQUEST AND SUBJECT TO AVAILABILITY it may be agreed at another time.

Guests can be checked-in only upon presentation of ID card or passport.

Upon check-in guests are required to pay the entire amount of their stay. Payment can be made in cash or by debit / credit cards at the reception. Cash payments are accepted only in Bulgarian lev (BGN) and EU Euro (EUR)

The room is to be vacated until 12.00 am on the day of departure, after this hour the amount of 10.00 BG levs per hour must be paid.

Upon checking-out, guests are obliged to personally leave the key cards at the front desk and wait for the room to be checked.

It is not allowed persons who are not registered to stay in the hostel! Persons who are not registered in the hostel are not allowed to enter the rooms!

Guests are kindly requested to be quiet during the night hours (after 11:00pm) and in the afternoons (from 02:00pm to 04:00pm).

Flammable, explosive and bulky objects (such as luggage, motorcycles, bicycles, etc.) are strictly prohibited to be taken into and stored in the hostel building.

Guests are not allowed to bring in and use electric heating equipment and facilities during their stay.

It is not allowed displacement of furniture and property in the rooms and in the hostel premises

It is prohibited all types of hostel property (towels, equipment, inventory, utensils, etc.) to be taken out.

Guests are held responsible for any damage done to the furniture/decoration or other facilities inside the rooms or the premises.

Any damage and loss will be subject to a fine.

The damages are paid at the reception upon checking-out at a set price list.

When a problematic situation occurs or a misfunction in the guests rooms, please ask for help at the reception or contact the phone provided.

In case of violations of the above regulations or misconduct, violations of the laws and the rule of law in the country, undermining the good name and prestige of the hostel, the owner has the right to terminate the contract and the guests stay in the hostel.